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Fire & Water - Cleanup & Restoration

We Provide Fire Cleanup For Your Cape Coral Condo

10/28/2019 (Permalink)

Call today (239) 573-5911.

Choosing A Company For Fire Cleanup In Your Cape Coral Condo

The first person you see after calling a restorer is the estimator. They should always dress appropriately and speak to you with a certain amount of concern and empathy. No one wants someone working in their Cape Coral condo that doesn’t want to be there. However, you also want someone who shows that they have the ability to solve your current situation.

You should be able to feel a certain amount of professionalism in the way they listen and treat you, as well as how they perform pretesting for fire cleanup in your Cape Coral condo. The way a technician from your restoration company approaches the job can have a significant impact on the results you receive from beginning to completion.

There is what we call the First Notice of Loss (FNOL) form as well as the Fire Damage Initial Inspection Report. The crew chief or project manager should have these items in their hands when arriving on site. These forms contain your address and driving directions, along with any pertinent information about your loss. SERVPRO technicians come to your home prepared, providing a complete estimate in a timely, efficient manner. Scoping the project is the crucial first step in setting the goals of the cleanup and restoration.

Your technician should want to know what your primary concerns are and for you to be happy about the results you receive. A restorer should help you understand what needs to happen, even if it takes explaining every detail of their restoration process. Our SERVPRO team works hard to answer your questions, addressing any concerns you may have throughout your restoration.

Let the fire and smoke damage restoration team know if you have family heirlooms, antique furniture, or personal treasures you would like to save. They should take notes, writing issues down, and pay specific attention to them as work begins. A quality technician never dismisses your concerns. Remember, without testing, there is no way to determine whether an item remains restorable or not. SERVPRO gives each item found on your property the proper amount of attention and always checks with you before disposing of any contents.

SERVPRO of Cape Coral responds to your call 24-hours a day, 7-days a week, with full-service fire cleanup solutions throughout the Pine Island, North Fort Myers, Bokeelia areas. Call today (239) 573-5911.

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